FREQUENTLY ASKED QUESTIONS

FIND ANSWERS TO ALL OF YOUR QUESTIONS HERE

What are the prices for your escape room experiences?

All our locations have consistent, transparent pricing, including taxes and no hidden fees:

2 Players: $140
3 Players: $150
4 Players: $168
Additional Players: $42/each

Please note some experiences may be priced at a minimum of $150 which includes up to 3 player tickets.

Additional player tickets can be purchased in-person on game day, up to room capacity. We accept all major credit cards and cash (in-person).

Since Wild Goose Escapes is a live event, no refunds or cancellations are accepted once booked. Rescheduling is allowed up to 3 hours before the game with a $35 rescheduling fee.

What is the maximum group size that can participate?

Depending on the room, a single escape room can accommodate between 2 to 10 players at a time, with Prison Escape in Huntington Beach allowing up to 10 players (20 players if booking both Prison rooms for Head-to-Head) and Secrets of Shadow Point which has a maximum group size of 10 players.

If you have 10+ Players and would like to still enjoy one of our escape room experiences, we recommend booking a HEAD-TO-HEAD experience where your group can split up into two different rooms and compete against each other.

If you book a Head-to-Head experience, you have the option to have 4-20 players, split into two teams in two rooms (both of which feature the same game).

4v2, 3v3, 4v3, 4v4, 5v5, 6v6,10v10,  etc. you name it- there are plenty of options to play with larger groups!

Our Fullerton location can host up to 32+ players simultaneously between all 4 rooms

The Huntington Beach facility can host up to 54+ players simultaneously between all 6 rooms

The Irvine location can host up to 16+ players simultaneously between 2 rooms.

HEAD-TO-HEAD is available if booking both Prison C and Prison D at the same timeslot at our Huntington Beach location.

What are the available escape rooms you offer?

Across our three locations at Fullerton, Huntington Beach, and Irvine we have 10 different escape room scenarios and 1 Head-to-Head capable room, based on diverse themes:

 

  • Zodiac KillerYou are captured by a serial killer and contained in his lair. Escape is your only chance!
  • Zombie ApocalypseA deadly virus has infected the world. You are the only scientists left to find a cure.
  • Cold War BunkerYour Special Ops team has 60 minutes to abort the nuclear launch and save the world.
  • Prison EscapeYou are in Prison. Sentenced to life. Can you find a way out in 60 minutes?
  • Prison Escape [Head-to-Head] – Split up into two groups and race against each other.
  • S.A.S.H.A.Your Smart Home AI turns evil and takes over. Defeat S.A.S.H.A. before you’re locked in forever!
  • Secrets of Shadow PointInvestigate the haunted Shadow Point Asylum and unearth its dark past.
  • Elevate: Skylounge Escape the malfunctioned elevator to arrive in time for the party on the penthouse floor.
  • The House Next Door – Your new neighbor seems suspicious.. Break into his house and uncover his true identity.
  • What Happened in Vegas? You wake up in a strange Las Vegas hotel with no memory of what happened the previous night.
  • STARSHIP | Interstellar Escape Repair and upgrade your STARSHIP to navigate the galaxy and FLY TO SURVIVE!
What is the recommended timeframe for booking in advance?

To secure your preferred date and time for your event, we recommend booking with us as early as possible. Our availability can fill up quickly, so don’t hesitate to make your reservation to guarantee your spot.

Can people in wheelchairs play?

Yes they can!

Our rooms are designed with wheelchair users in mind.

People with disabilities can fully enjoy our games.

Our games are not physically challenging, and they don’t have fear factors.

Directions to Our Locations:

You can find our Fullerton location in Downtown Fullerton at 123 W. Amerige Ave.

To reach us from the North:

  1. Take the 57 North and exit at the 91 West towards Harbor.
  2. Turn right onto Harbor, heading North.
  3. Turn left onto Amerige Ave.
  4. We are located on the right within the large parking lot.

From the South:

  1. Take the 5 South to the 91 East and exit at Harbor.
  2. Turn left onto Harbor, heading North.
  3. Turn left onto Amerige Ave.
  4. We are located on the right within the large parking lot.

Spot our vibrant purple door adjacent to Plush Salon.

Our Huntington Beach location is conveniently situated near the intersection of the 405 freeway and Edinger Ave, just across from the Bella Terra Shopping Mall. We share a parking lot with Men’s Warehouse, Relax the Back, and Vitamin Shoppe.

The Irvine facility is easily accessible from the 405 freeway’s Jamboree exit. Find us on the corner of Jamboree Rd and Alton Parkway within the Diamond Jamboree Shopping Center, right next to Haidilao Hot Pot.

Wild Goose Escapes Gift Cards

Looking for a distinctive gift for Christmas, a birthday, an anniversary, or simply to surprise a loved one?

Consider a Wild Goose Escapes gift voucher! Offering an unforgettable experience like Wild Goose Escapes will leave a lasting impression on your special someone.

To purchase a gift card, simply click the “Gift Cards” link at the top of the page, fill out the form, and ensure you select the appropriate location for redemption.

Gift Cards Never Expire

Are there any age requirements?

Wild Goose Escape Rooms offers family-friendly, fully private experiences without live actors. Consider each room’s difficulty and theme when booking. All ages are welcome; players 4+ are paying customers, while those aged 1-3 are part of the player count without payment. We advise adult supervision for ages 7-14 in intense rooms like Zodiac Killer and Secrets of Shadow Point. Adults not participating in gameplay but attending must purchase a ticket.

Is parental supervision required?

We recommend adult supervision for ages 7-14 in intense experiences like Zodiac Killer and Secrets of Shadow Point.

Adults not participating in gameplay but present in the room must purchase a ticket.

Are your rooms "Scary"?

Though Secrets of Shadow Point and Zodiac Killer are our more intense and eerie experiences, none of our escape rooms are designed to be frightening. Wild Goose Escapes focuses on providing enjoyable, family-friendly adventures that can be appreciated by everyone without fear or concern.

Are players actually locked inside the rooms?

All our rooms are enclosed, with a 60-minute time limit to complete specific tasks and objectives. Players can exit whenever they choose and are NOT locked into the rooms where you’re unable to freely exit at any time. Those with claustrophobia can comfortably enjoy our games, knowing they can leave if necessary. Guests with particular medical conditions may visit restrooms or take breaks in our spacious lobby during gameplay.

How long is an escape room experience?

Our escape games last 60 minutes. Please arrive 15 minutes early for pre-game briefing. If you’re 15+ minutes late, the game will begin without you. Afterward, allow 5 minutes for photos and questions. Expect a total time of approximately 1 hour and 20 minutes at our premises.

Do you offer special birthday packages?

While we don’t offer birthday packages or space for food and cake, our locations are near numerous restaurants and venues for pre- or post-game celebrations. The Huntington Beach location is across from Bella Terra shopping center, and our Downtown Fullerton site is within walking distance of various dining options.

What if someone from your group is unable to attend the event?

If someone is unable to attend on the day of the event, we recommend letting us know as soon as possible. Unfortunately, we are unable to offer refunds or cancellations, but you may bring in a substitute player in their place. If you have already purchased their player ticket, you may use that ticket towards the substitute player’s ticket.

This is also why we suggest reserving the minimum number of players that will be attending your event, and you can always add more players on the day of the event.

This approach helps avoid the purchase of too many player tickets and eliminates the risk of any unused tickets, as we do not offer refunds.

Refunds, Cancellations, and Rescheduling

Wild Goose Escapes is a live event, and refunds cannot be provided for cancellations or no-shows. No exceptions apply. Verify your booking’s location, date, and time in your email confirmation.

Rescheduling is only permitted up to 3 hours prior to the scheduled start time of your game and is subject to a $35 rescheduling fee. 

COVID and Sanitization Precautions

In response to the Covid-19 pandemic, we’ve implemented enhanced cleaning measures and gameplay changes at our locations.

Rooms are thoroughly cleaned and sanitized using medical-grade disinfectants between each guest experience, with special attention to common surfaces.

Wild Goose Escapes employees are not permitted to work if feeling unwell or displaying any symptoms.

Our escape rooms remain private, ensuring you’ll never be paired with another group.