Frequently Asked Questions

FIND ANSWERS TO ALL OF YOUR QUESTIONS HERE

COVID precautions at Wild Goose Escapes

Due to the Covid-19 pandemic we have implemented more extensive cleaning procedures in our locations along with some changes in our game play.

All rooms will be fully cleaned and sanitized with medical grade disinfectants between every guest experience. Special attention will be paid to all common surfaces in our location.

We have removed all costumes and clothing from the rooms for the foreseeable future to assure safety for all.

All Wild Goose Escapes employees are required to wear masks at all times and no employee will be allowed to work if they feel any symptom of being sick or under the weather.

Wild Goose Escapes escape rooms continue to be private games and you will never be paired with another group.

How many people can play ?

A single escape room can accommodate between 2 to 6 players at a time, with S.A.S.H.A. in Fullerton allowing up to 7 players.

If you have 7+ Players and would like to still enjoy one of our escape room experiences, we recommend booking a HEAD-TO-HEAD experience where your group can split up into two different rooms and compete against each other.

If you book a Head-to-Head experience, you have the option to have 7-12 players, split into two teams in two rooms (both of which feature the same game).

4v2, 3v3, 4v3, 4v4, 5v5, 6v6, etc. you name it- there are plenty of options to play with larger groups!

Each of our locations has 5 themed rooms which totals the maximum people at each location of 30 people at a time.

HEAD-TO-HEAD games are available at both our Fullerton and Huntington Beach locations. Fullerton has COLD WAR BUNKER 1 & 2, and Huntington has PRISON C & D – make sure to book both rooms together for the same timeslot.

 

Our Pricing Explained :

Both of our locations – Fullerton and Huntington Beach – have the same pricing structure.

2-3 Player Group: $115

Additional Players: $37/each 

You May Also Purchase Additional Player Tickets In-Person on Day of Event

No hidden fees, taxes included.

Please note that as Wild Goose Escapes is a live event, once the booking is confirmed, refunds and cancellations are not accepted.

If needing to reschedule, you must do so within 48 hours of the date of the event and you will be charged a $35 rescheduling fee. Rescheduling is only possible up to 48 hours before your booking, after that rescheduling will not be permitted, no exceptions.

We accept all major credit cards and cash (when paying in person)

How many escape games are there?

Across our two locations at Fullerton and Huntington Beach we have 6 different escape games and 2 Head-to-Head rooms, based on diverse themes:

  • Zodiac Killer – Escape a serial killer’s lair.
  • Zombie Apocalypse – Stop the zombie apocalypse.
  • Cold War Bunker – Military mission with Cold War themes.
  • Cold War Bunker Head-to-Head – Split up into two groups and race against each other.
  • Prison – Escape a maximum-security prison.
  • Prison Head-to-Head – Split up into two groups and race against each other.
  • Tesla’s Mystery – Recover an invention before the FBI arrives.
  • S.A.S.H.A. – Escape the Smart Home’s Evil AI
When is the last game is played?

All available timeslots for that particular room will be shown. If you are within 45 minutes of the start time of specific room you’d like to play, please call us at (714) 879-3369 to book over the phone to guarantee your reservation.

We have late evening timeslots on Fridays and Saturdays as well. 

Can people in wheelchairs play?

Yes they can!

Our rooms are designed with wheelchair users in mind.

People with disabilities can fully enjoy our games.

Our games are not physically challenging, and they don’t have fear factors.

Directions :

Our Fullerton location is located in Downtown Fullerton at 123 W. Amerige Ave.

Heading North: Take the 57 North to the 91 West exit Harbor. Head North on Harbor (right) make a left on Amerige Ave. We are on the right in the big parking lot.

Taking the freeway South: Take the 5 South to the 91 East and exit Harbor. Head North on Harbor (left) make a left on Amerige Ave. We are on the right in the big parking lot.

Look for the bright orange door next to Plush Salon.

Our Huntington Beach location is right off the 405 freeway and Edinger Ave. across the street from Bella Terra Shopping Mall. 

We share a parking lot with Men’s Warehouse, Relax the Back and Vitamin Shoppe.

 

Wild Goose Escapes Gift Cards

Need a unique gift for Christmas, birthday, anniversary, or just to surprise someone?

Wild Goose Escapes gift vouchers are the answer! If you give an experience like Wild Goose Escapes to your special someones, they will be forever grateful.

Just click the link at the top that says Gift Cards and fill out the form and make sure you are purchasing the Gift Card for the correct location you will be redeeming at.

*Gift Cards Have No Expiration Date*

Age Requirements

All Wild Goose Escape Rooms are considered Family-Friendly, Fully Private, and no Live Actors are present.

That being said, difficulty and theme are to be taken into account upon purchase.

All ages are welcome at Wild Goose Escapes. Players ages 4 and up are considered paying customers. Smaller patrons 1-3 are not paying players but are considered part of the total player count of the room. 

We highly suggest an adult is present for parties with ages 7-14 for our more intense experiences such as Zodiac, Zombie Apocalypse, and Tesla’s Mystery.

Although an Adult may not want to participate in the actual room gameplay, a ticket for that individual is still required to be purchased.

Is Parental Supervision Required?

We highly suggest an adult is present for parties with ages 7-14 for our more intense experiences such as Zodiac, Zombie Apocalypse, and Tesla’s Mystery.

For Prison Break in HB as well as Cold War Bunker in Fullerton, Parents do not need to be present.

Although an Adult may want to be present but not want to participate in the actual room gameplay, a ticket for that individual is still required to be purchased in order to be inside the room.

Are your rooms "Scary"?

While our “creepier” and more intense experiences are Zodiac Killer, Zombie Apocalypse, and Tesla’s Mystery- none of our escape room adventures would be considered “scary”

Wild Goose Escapes strives to be a fun-filled and family-friendly experience so everyone can enjoy our games without fear or worry.

Are players actually locked inside the rooms?

All of our rooms are closed.

You need to complete a specific task within 60 minutes, and players are allowed to exit at any time. 

Individuals with claustrophobia can enjoy our games and leave at any time if needed.

People with certain medical conditions can also visit the restrooms or take a break in our spacious lobby during the game if needed.

How long does a Wild Goose Escapes escape take?

Our escape games run for 60 minutes.

We require players to arrive 15 minutes before their time slot to brief you on your adventure.

Please note that if you are 15 or more minutes late, the game will start without you.

Post-game, we allow 5 minutes for taking pictures and to answer any questions you may have about the game.

All told, the typical player will spend 1 hour and 20 minutes inside our premises.

Birthday Party Packages

We do not have any birthday packages nor have a space to host cake or food. If you’d like a list of items near us to eat at or that may have hosting capabilities please email us!

How can we reach you?

You can email us at admin@wildgooseescapes.com.

If you want to talk directly to our team, call 714-879-3369.

Our Fullerton venue is located on W Amerige Avenue, next to the parking lot on W Amerige Avenue.

Our Huntington Beach venue is located at 7700 Edinger Ave, opposite of the Bella Terra Shopping and Entertainment Center.

Refunds, Cancellations, and Rescheduling

As Wild Goose Escapes is a live event, we will not be able to provide a refund in case of booking cancellation or no show.

There are no exceptions.

Please make sure to check your email confirmation for the correct location, date and time of your game.

If needing to reschedule, you must do so at least 48 hours prior to the day of event and you will be charged a $35 rescheduling fee. Rescheduling is only possible up to 48 hours before your booking, after that rescheduling will not be permitted, no exceptions.